Effective Date: Febuary 17, 2024
Company: HighLevel Virtual
Website: www.highlevelvirtual.com

At HighLevel Virtual, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

1. Information We Collect

We collect information to provide better services to our clients and visitors. The types of data we may collect include:

a. Personal Information

When you interact with us, we may collect:

Name, email address, phone number, and business details

Payment information (processed securely via Stripe, Payoneer, or credit card)

Login credentials or platform access (only when required for your project)

b. Usage Data

When you visit our website, we automatically collect:

Browser type, IP address, and device information

Pages visited and time spent on the website

Referring URLs and general location (country/city level only)

2. How We Use Your Information

We use your information to:

Provide and manage our digital and automation services

Process transactions and send invoices

Communicate with you regarding your projects or inquiries

Improve website performance and customer experience

Send occasional marketing emails (only with your consent)

Comply with legal and regulatory requirements

We never sell, rent, or trade your personal data with any third parties.

3. Payment Processing

All payments are handled through secure third-party processors like Stripe and Payoneer.
HighLevel Virtual does not store your credit card details — all transactions are encrypted and processed according to PCI-DSS security standards.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website functionality

Analyze traffic and user behavior

Remember preferences (e.g., language or region)

You can disable cookies from your browser settings at any time, though some features may not function properly without them.

5. Data Storage and Security

We take strong technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
All sensitive data is stored on secure servers and accessible only by authorized personnel.

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this policy

Comply with legal obligations

Resolve disputes and enforce our agreements

After that, your data is securely deleted.

7. Sharing Your Information

We may share limited information only with:

Trusted team members and contractors involved in your project

Service providers like hosting, analytics, and payment processors

Legal authorities, if required by law or court order

All partners and vendors are bound by confidentiality and data protection agreements.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data.

Correction: Ask us to update or fix incorrect data.

Deletion: Request that we delete your data (“Right to be Forgotten”).

Restriction: Limit how we process your information.

Opt-out: Withdraw consent for marketing emails anytime.

To exercise any of these rights, email us at [email protected].

9. International Clients

As we serve clients globally (including the U.S., Canada, and the U.K.), your data may be transferred and processed outside your country.
We ensure all data transfers meet international privacy standards under GDPR and CCPA.

10. Third-Party Links

Our website may include links to third-party sites (e.g., GoHighLevel, Zapier, Stripe).
We are not responsible for their privacy practices and encourage you to review their individual policies before providing any information.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements.
The revised version will always have an updated “Effective Date” at the top of this page.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:

📧 [email protected]
📞 +1 (307) 310-7188
🌐 www.highlevelvirtual.com