Effective Date: Febuary 17, 2024
Company: HighLevel Virtual
Website: www.highlevelvirtual.com

1. Introduction

Welcome to HighLevel Virtual. These Terms of Service constitute a binding agreement between you and HighLevel Virtual. Please read them carefully before using our services.

If you do not agree to these terms, you may not access or use our services.

2. Services Provided

HighLevel Virtual offers digital automation, CRM management, website and funnel development, email marketing, calendar integration, workflow automation, paid ads setup, and creative services including social media content, graphic design, prospecting and video editing.

All services are provided remotely by our team of professionals under managed packages as outlined on our pricing page.

3. Client Responsibilities

Clients agree to:

Provide accurate and timely information required to complete the services.

Ensure all credentials, access, and assets shared with HighLevel Virtual are legitimate and authorized.

Review deliverables promptly and provide feedback in a reasonable time frame.

Not misuse or share proprietary methods, systems, or automation setups developed by HighLevel Virtual.

4. Payments and Subscriptions

Payments can be made via Credit Card, Stripe, or Payoneer through our secure checkout.

Services are billed according to the selected plan (hourly or monthly).

Upgrades, downgrades, or cancellations can be requested anytime by contacting our support team at [email protected].

All fees are non-refundable except where otherwise stated under our Refund Policy.

5. Refund Policy

We offer a 14-day money-back guarantee for first-time purchases.
If you are not satisfied within 14 days of starting your service, you may request a refund by emailing [email protected]. Refunds are processed within 7–10 business days once approved. Refunds are issued to the original payment method.

6. Intellectual Property

All content, materials, systems, and assets created by HighLevel Virtual remain our intellectual property until full payment is received. After payment, ownership of final deliverables is transferred to the client.

You may not resell, reproduce, or redistribute any part of our proprietary frameworks, templates, or systems without written permission.

7. Confidentiality

We respect your privacy and confidentiality. All information, credentials, and project data shared with us are kept strictly confidential and used only for the purpose of delivering agreed-upon services.

NDA: All VA's signed Non-Disclosure Agreements.

Data Handling: Client data is used only for assigned tasks.

8. Limitation of Liability

HighLevel Virtual shall not be liable for any indirect, incidental, or consequential damages, arising from the use or inability to use our services.
While we take every step to ensure quality and accuracy, we do not guarantee uninterrupted or error-free performance.

9. Termination

Either party may terminate services at any time. Upon termination, all unpaid fees become immediately due, and any ongoing projects or access to systems will be paused until settlement.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law principles.

11. Updates to Terms

We may update or revise these Terms from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

12. Contact Us

For any questions about these Terms of Service, please contact us at:
📧 [email protected]
📞 +1 (307) 310-7188
🌐 www.highlevelvirtual.com